Privacy Policy

TeamSignal Security respects the privacy of individuals who visit our website, enquire about our services, apply for opportunities or otherwise interact with our business. We take reasonable steps to protect the personal information collected through our website and use it only for legitimate business purposes.

When you provide information through the TeamSignal Security website, we may use it to respond to your enquiry, prepare a quote, communicate with you, improve our services and make the website easier to use. We may also use the information to manage applications, service requests and other interactions you initiate with us.

We do not intentionally disclose your personal information to unrelated third parties without your consent, except where disclosure is necessary to provide our services, operate our business, comply with legal obligations or protect the rights, safety and security of TeamSignal Security, our clients or other individuals.

We may collect personal information that identifies you or allows us to contact you, including your name, address, telephone number, email address, business details and any information you choose to provide in an enquiry or application.

We may also collect technical and website usage information that does not directly identify you. This may include your IP address, browser type, device information, the pages you visit, the time spent on the website and general statistical information about website traffic and usage. This information helps us understand how visitors use the website and identify areas that may need improvement.

We take reasonable measures to protect the information we hold from unauthorised access, misuse, loss, modification or disclosure. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

For privacy-related questions, access or correction requests, or concerns about how your information has been handled, contact TeamSignal Security from Monday to Friday, between 8:00 am and 5:00 pm, by calling 1300 893 606 or email us at aucustomerservice@teamsignal.com.au.

We use Microsoft Clarity and Microsoft Advertising to better understand how visitors use and interact with our website. These services may collect information through behavioural metrics, heatmaps, session recordings, first-party and third-party cookies, and similar tracking technologies.

The information collected may include clicks, scrolling activity, page navigation, device details and interactions with website content. We use this data to improve website performance and usability, understand the popularity of our services, measure advertising activity and support fraud prevention and website security.

Information collected through these technologies may be processed by Microsoft in accordance with its own privacy practices. You can learn more by reviewing the Microsoft Privacy Statement.

By continuing to use our website, you acknowledge that website usage information may be collected and processed as described in this Privacy Policy. You may be able to manage or disable cookies through your browser settings, although doing so may affect some website functions.