Alarm Response for Fitzroy's Galleries, Boutiques and Design Stores

Gertrude Street runs from Nicholson Street to Smith Street, past galleries, boutiques, vintage wares and design stores, with more on Brunswick Street where the two cross. Much of the stock is one of a kind, and many of these shops are run by a small team.

If an alarm activates after hours, an officer from our alarm response service comes to check the premises, works through your instructions and records the attendance in TrackTik. Attendances are handled by TeamSignal Security, an Australian full-service security provider whose mobile patrol fleet is one of Victoria's largest.

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Galleries With Work on the Walls

In a gallery, the stock is the exhibition. Works often hang close to the front window, and more may sit in a back room or a storage rack.

When an alarm activates, the officer:

Checks the shopfront glass, doors and any side or rear entry
Looks for damage to any works visible from outside
Enters only where your instructions allow it, and never handles or moves a work
Photographs what was found and calls your gallery contact

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Install Weeks and Opening Nights

Changing an exhibition brings installers, art handlers and artists through the door at unusual hours. Opening nights can run late, so the space may be locked up later than usual.

Share your exhibition calendar and the response plan can follow it:

Install contacts added for the week a show goes up
A note of expected late finishes on opening nights
Where crates or works are stored during the changeover
Your usual contacts back in place once the show opens

Your account manager makes these changes for you.

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Built for Business Security

Why Businesses Choose TeamSignal Security

Proactive mobile
patrol coverage

Dedicated on-site
security

Specialist support
across industries

Responsive after-hours
assistance

Clear Technology and
reporting

Attending a Gallery or Shop Alarm

Signal received. We hear about the activation from the professional monitoring centre or the alert method you use.
Officer sent. The officer travels with your site instructions and call order.
Outside check. Glass, doors, side gates and any lane access are checked first.
Contact. Your nominated people are phoned in order. If police or fire services are needed, the officer calls them.
Record. TrackTik holds the attendance details, the photos and who was told.

Response times are set by the industry requirements for your premises or by your contract, and our officers aim to get there with time to spare.

Who This Suits in Fitzroy

Commercial galleries and artist-run spaces
Fashion boutiques and vintage stores
Design, homewares and furniture stores
Bookshops and record stores
Jewellers and makers’ studios

Our Part, and What Others Handle

Monitoring: your alarm signal is received by a professional monitoring centre. Back-to-base monitoring can be set up for premises without it.
Attendance: one of our officers comes to the premises, checks it and reports.
Police: police investigate break-ins and theft. TeamSignal officers are not police. Call 000 in an emergency.

Why Galleries and Boutiques Use TeamSignal

Officers on the road. TeamSignal has a significant number of vehicles out each night, across one of Victoria’s largest mobile patrol fleets.
Your account manager. Knows your space and updates the instructions for each exhibition.
TrackTik records. Attendance reports with photos that you can pass to your insurer or landlord.
Cameras and alarms. Our CCTV and alarm systems service can fit Ajax, which is easy for a small staff to run, or another system that suits.
Patrols. Mobile patrols in Fitzroy can check the premises at randomised times between activations.

Book Alarm Response for Your Gallery or Store

Send the address, your opening hours, any upcoming exhibitions or stock changes, who monitors the alarm and who we should call.

Call 1300 893 606 or request a quote online.

Questions From Fitzroy Galleries and Shops

Will the officer touch the artwork?

No. Officers don’t handle or move works. They record what they can see and call your contact.

We're installing a new show next week. Can the instructions change?

Yes. Your account manager can add install contacts and late finishes for that week.

Our stock is small and valuable. What does the officer check?

Entry points, glass and any display areas visible from outside, plus the inside where you’ve authorised entry.

Can monitoring be set up through you?

Yes. We can link your alarm back to base, to a professional monitoring centre.

Can you promise an arrival time?

It depends on the requirements for your premises or the times in your contract. Our officers aim to be there well within those times.

What do you need to set up response for a gallery?

The address, opening hours, exhibition calendar, the alarm system and who monitors it, and the people to call.

Alarm Response Areas

Other Services We Provide in Fitzroy

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