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Alarm Response for Fairfield's Warehouses, Workshops and Production Units

Most of Fairfield is housing. Its industry sits in a small pocket in the north-east, around Grange Road, Christmas Street, Fulham Road and Abbott Street, where warehouses, trade workshops and food production units are usually empty overnight.

When an alarm activates at one of these sites, our alarm response service sends an officer to attend, assess, escalate and report. Behind each attendance is TeamSignal Security, an Australian full-service security provider with one of Victoria's largest mobile patrol fleets.

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Roller Doors, Hardstands and Parked Vehicles

An industrial site has more to check than a shopfront. One building can have two or three roller doors, a personnel door, a side gate and a hardstand with vehicles or skips left on it overnight.

At an activation, the officer can:

  • Walk the hardstand and look at each roller door for damage or signs of forcing
  • Check personnel doors, windows and the site gate
  • Look over vans, trailers and equipment left in the yard
  • Photograph anything out of place for your TrackTik report
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Food and Production Units

Some units in the pocket are used for food production or small-scale manufacturing. Their enclosed production areas often come with hygiene or safety rules of their own.

Response instructions for these sites can set out:

  • Which areas the officer may enter, and which stay closed unless your contact agrees
  • Any hygiene or safety rules to follow if entry is needed
  • The order for calling the owner, production manager and maintenance contact
  • Storerooms or cool room doors to check from the outside

The officer works from those instructions at every attendance.

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What the Officer Does at Your Site

  1. Notice. We’re told of the activation by the professional monitoring centre, or by your own alert set-up.
  2. Travel. The officer heads out with your instructions, gate details and call list.
  3. Perimeter. They check the gate, yard, roller doors and personnel doors, going inside only where you’ve authorised it.
  4. Calls. Your contacts are phoned in the order you set, and emergency services are called if the situation needs them.
  5. Report. The attendance goes into TrackTik, with photos of anything the officer found.

We plan each attendance against the applicable industry response requirements, or the times in your contract, and aim to arrive well within them.

Industrial Premises Suited to Alarm Response

  • Warehouses and storage units
  • Trade and maintenance workshops
  • Food production and packing units
  • Office and warehouse units that share a yard
  • Small manufacturers and makers’ workshops

Separate Jobs: Monitoring, Attendance and Police

  • Monitoring: a professional monitoring centre picks up the alarm signal and alerts us. We can connect your system to back-to-base monitoring.
  • Attendance: a TeamSignal officer checks the site and reports on it.
  • Police and emergency services: police deal with crimes, and fire services deal with fires. TeamSignal officers are not police. In an emergency, call 000.

Why Industrial Sites Use TeamSignal Response

  • Vehicles across the network. A significant number of TeamSignal vehicles are on the road each night, from one of Victoria’s largest mobile patrol fleets.
  • An account manager. One person knows your site, its gates and its contacts.
  • TrackTik reports. Each attendance is recorded with times, notes and photos.
  • Systems as well. Alarms and cameras are installed through our CCTV and alarm systems service.
  • Patrols between activations. Add mobile patrols in Fairfield for randomised checks of the yard and doors.

Set Up Response for Your Fairfield Warehouse or Workshop

Send us the address, the type of site, your operating hours, the number of roller doors and gates, how the alarm is monitored and who should be called.

Call 1300 893 606 or request a quote online.

Alarm Response Questions From Fairfield Industrial Sites

Can the officer check our yard and the vehicles parked in it?

Yes, where the yard is in your instructions and you’ve given gate access. Anything that looks disturbed is noted in the report, with photos.

Our unit shares a gate and hardstand with other units. Is that a problem?

No. Your instructions identify your unit and explain how the officer reaches it through the shared gate.

Will the officer go into our production area?

Only if your instructions allow it. Otherwise the officer checks from outside and calls your contact.

We don't have monitoring yet. Can you connect our alarm?

Yes. We can set up back-to-base monitoring through a professional monitoring centre, so activations are passed to our officers.

Is there a set arrival time?

We work to the industry response requirements for your site, or to your agreed contract times, and aim to arrive well inside them.

What should an industrial site send for a quote?

The address, site type, hours, number of doors and gates, alarm and monitoring details, and your call list.

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